Privacy policy
Your Privacy Matters
At Unvio Fashion, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
By using our website, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you place an order, contact us, or subscribe to updates, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party payment providers)
We do not store full payment or credit card details on our servers.
Non-Personal Information
We may also collect non-identifiable information such as:
- Browser type and device information
- IP address
- Pages visited and browsing behavior
- General location data (non-precise)
This information is used solely for analytics and website improvement.
How We Use Your Information
We use your information only when necessary and for legitimate purposes, including:
- Processing and delivering orders
- Providing customer support
- Sending order confirmations and service-related emails
- Improving website performance and user experience
- Sending marketing emails only if you have opted in
You can unsubscribe from marketing emails at any time.
Data Sharing & Third Parties
We do not sell or rent your personal data.
Your information may be shared with trusted third-party service providers only when required, such as:
- Payment processors
- Shipping and logistics partners
- Website hosting and analytics services
All third parties are required to handle your data securely and only for the intended purpose.
We may disclose information if legally required to do so.
Data Security
We take appropriate technical and organizational measures to protect your personal information.
- All sensitive data is transmitted using secure encryption (SSL).
- While no system can guarantee absolute security, we take reasonable steps to minimize risk.
Cookies
Our website uses cookies to:
- Improve functionality
- Analyze website traffic
- Remember user preferences
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill orders
- Meet legal and accounting obligations
- Resolve disputes
Children’s Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of our website indicates acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- Website: UnvioFashion.com
- Email: info@unviofashion.com
- Phone: +31 6 85307538
- Company Number: 85325724
- VAT Number: NL004614253B18
Customer Service Hours:
Monday to Friday: 9:00 – 17:00
Responses within 24–48 business hours